The second-hand marketplace Users Voice Displeasure Regarding Sizing Updates
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has updated its sizing categories for women's and children's clothes but did not contact all users about the change.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
It has advised users to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Modifications
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Manual Updates
Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, Vinted reversed a change regarding delivery choices after backlash from users.
